Reseplia Features
From Guest to Hotel, All in One Platform
Reseplia’s mobile app and web dashboard make every stage of the stay faster, more connected and easier to manage.
Guest Mobile App
Guests can access hotel services, send requests and manage their stay from their phones.
Hotel Management Dashboard
Hotel teams can track guests, service requests, bookings and daily operations from one place.
Instant Communication
Guests and hotel staff can communicate quickly through live chat, notifications and requests.
Features That Make Every Stay Easier
Reseplia brings the services guests need and the tools hotel teams use together on one platform.
Digital Check-In
Guests can submit their stay details quickly and securely.
Guest Management
Manage guest, booking, room and stay details from one dashboard.
Daily Menu
Guests can view the hotel’s daily menu and serving times in the mobile app.
Restaurant and Market
Guests can easily explore the hotel’s restaurant and market services in the app.
Spa and Massage
Guests can browse available treatments and times, then request an appointment.
Transfers and Taxis
Guests can quickly request airport transfers, taxis and valet services.
Housekeeping Requests
Guests can request room cleaning without calling reception.
Event Management
Hotels can publish events for guests to explore and join.
Live Chat and Notifications
Hotels and guests can communicate instantly, while notifications keep guests informed.
Frequently Asked Questions
Answers to common questions about using Reseplia and how it can benefit your hotel.
Who Is Reseplia Designed For?
Reseplia is designed for hotels that want to digitise their services, manage guest requests more quickly and bring their operations together in one place.
Do Guests Need to Create an Account to Use the App?
Guests need to sign in securely using the stay details assigned to them. This ensures they can access only the services offered by the hotel where they are staying.
Does Reseplia Replace Our Existing Hotel System?
Reseplia is a digital guest management platform that supports your hotel’s existing processes. How it is used and any required integrations can be planned around your current systems.
Which Hotel Services Can We Offer in the App?
Hotels can offer guests daily menus, restaurant and market services, spa and massage treatments, transfers, taxis, events, housekeeping and other services.
How Are Guest Requests Tracked?
Guest requests are sent to the web dashboard, where authorised hotel staff can view, assess and resolve them.
Can Guests Communicate with Hotel Staff Through Reseplia?
Yes. Live chat, instant notifications and service requests help guests and hotel staff communicate quickly.
How Is Guest Data Protected?
Personal data is protected through access controls and secure technical infrastructure. Data processing follows the relevant privacy documents and applicable laws.
Can We Try Reseplia at Our Hotel?
Yes. You can request a demo through our Contact page and learn how Reseplia could work for your hotel’s needs.
